Health Protocols of Hotels. How is protocol compliance ensured? With whom should tourists communicate in case protocols are not followed?
The Ministry of Tourism has implemented a focused plan of audits. We have set up a training and information website for employees and owners in order to ensure that the knowledge of the protocols is disseminated in a timely and responsible manner. Finally, we have established steep fines for those neglecting their duties. In case of complaints visitors can call the four-digit number 1572 of the Ministry Tourism.